Shopping on the Lavish House is simple and straightforward. Follow these steps to make your purchase:
1. Browse Products
- Visit Our Store: Navigate to the website and click on the “Shop” link in the main menu.
- Categories: Browse through the product categories listed in the sidebar or at the top of the page to find what you’re looking for.
- Search: Use the search bar at the top of the page to quickly find specific products.
2. View Product Details
- Select a Product: Click on any product image or name to view more details.
- Product Page: On the product page, you can view images, read the description, check specifications, and see previous customer reviews.
- Variations: If the product has variations (e.g., size, color), select your preferred option from the dropdown menu.
3. Add to Cart
- Choose Quantity: Select the quantity of the product you wish to purchase.
- Add to Cart: Click the “Add to Cart” button to add the product to your shopping cart.
- View Cart: A confirmation message will appear, allowing you to view your cart or continue shopping.
4. Review Your Cart
- Cart Page: Click on the “Cart” icon usually located in the top right corner of the website to review the items in your cart.
- Adjust Items: On the Cart page, you can adjust quantities or remove items if necessary.
- Apply Coupons: If you have a discount code or coupon, enter it in the provided field and click “Apply Coupon.”
- Proceed to Checkout: Once you’re satisfied with your cart, click the “Proceed to Checkout” button.
5. Checkout Process
- Billing Details: Fill in your billing details, including your name, address, and contact information.
- Shipping Address: If your shipping address is different from your billing address, uncheck the “Ship to a different address?” box and provide the correct shipping information.
- Shipping Method: Choose your preferred shipping method based on the options available.
- Payment Method: Select your payment method. We use Flutterwave to process payments and it supports MTN Mobile Money, Airtel Money, VISA & MasterCard.
6. Place Your Order
- Review Your Order: Double-check your order details, including shipping information, payment method, and items in your cart.
- Place Order: Click the “Place Order” button to complete your purchase.
7. Confirmation
- Order Confirmation: After placing your order, you will see an order confirmation page with your order number and details.
- Email Confirmation: You will also receive an email confirmation with your order summary and tracking information (once the order is shipped).
8. Track Your Order
- Order Tracking: Use the tracking number provided in your confirmation email to monitor the status of your delivery.
- Order History: You can also log into your account on the website to view your order history and track your orders.
9. Receive Your Products
- Delivery: Your products will be delivered to the shipping address provided. Ensure someone is available to receive the package if required.
10. Post-Purchase Support
- Customer Service: If you have any issues with your order, such as delays or receiving a wrong item, contact customer support through the website’s contact page, phone, or email.
- Returns: If you need to return an item, follow the instructions provided in the Shipping & Return Policy.